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Payments and Admin hubs 

These videos provide practical guidance on key tasks in the Payments and Admin hubs. Follow the step-by-step instructions to learn how to complete common tasks with confidence. 

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Create a new user

Understand the options available when creating a new user.

Create a new user

Understand the options available when creating a new user.

Edit a user

Understand the options available when updating access permissions.

Edit a user

Understand the options available when updating access permissions.

Add an account to CommBiz

View the process for adding an account and making it available in CommBiz. 

Add an account to CommBiz

View the process for adding an account and making it available in CommBiz. 

Edit an Electronic Account Authority (EAA)

Learn how to update the Electronic Account Authority (EAA) for an account in CommBiz.

Edit an Electronic Account Authority (EAA)

Learn how to update the Electronic Account Authority (EAA) for an account in CommBiz.

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Create and authorise a payment

See how to review payment details, check authorisation status and complete the authorisation process in CommBiz.

Create and authorise a payment

See how to review payment details, check authorisation status and complete the authorisation process in CommBiz.

Explore the new CommBiz

Important note

Screens, navigation and functionality shown in this video are current at the time of recording and may change as CommBiz continues to evolve. Always refer to the latest online help and support materials for the most up-to-date information.

Support when you need it

Things you should know

  • As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Full Terms and Conditions for CommBiz are available here or from any branch of the Commonwealth Bank. View our Financial Services Guide. If you have a complaint in respect of this product, the Commonwealth Bank's dispute resolution process can be accessed on 13 2221.